Terms & Conditions

What These Terms Cover

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and jn99 ("Company", "we", "us", or "our"), governing your access to and use of the jn99 platform available at https://jn99.org ("Platform"). By registering an account, accessing, or using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

jn99 reserves the right to update or amend these Terms at any time. Continued use of the Platform after any changes have been posted constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.

2. Eligibility

To register and maintain an account with jn99, you must satisfy all of the following eligibility requirements at the time of registration and throughout your use of the Platform:

• You must be at least 21 years of age (21+ only). Minors are strictly prohibited from using the Platform.
• You must be a natural person and not acting on behalf of a third party without disclosure.
• You must provide accurate, current, and complete information during the registration process and keep it updated.
• You must not be a resident of any jurisdiction in which online gambling is prohibited by applicable law.

3. Account Registration and Security

Each player may hold only one active account on the Platform at any given time. The creation of duplicate accounts is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of any balances. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

Know Your Customer (KYC)

jn99 is committed to preventing fraud and ensuring platform integrity. As part of our KYC process, we may require you to submit identity verification documents including but not limited to:

• National ID card, passport, or valid government-issued photo identification
• Proof of address (utility bill, bank statement, or official correspondence dated within 3 months)
• Payment method verification (screenshot or confirmation of bKash, Nagad, or Rocket account ownership)

4. Deposits and Withdrawals

jn99 supports a range of convenient, locally preferred payment methods including bKash, Nagad, Rocket, Upay, and major bank transfers through Dutch-Bangla Bank, BRAC Bank, City Bank, and others. All transactions are processed in Bangladeshi Taka (BDT) unless otherwise stated.

Deposit Policy

Minimum and maximum deposit limits apply and may vary by payment method. Deposits must be made from a payment account registered in your own name. jn99 reserves the right to reject deposits made from third-party accounts. Processing times for deposits are typically instant but may take up to 30 minutes during high-traffic periods.

Withdrawal Policy

Withdrawal requests are subject to identity verification and account review. To initiate a withdrawal, your account must have completed KYC verification. Withdrawal processing times are as follows:

• bKash and Nagad: typically processed within 1-4 hours of approval
• Rocket and Upay: typically processed within 2-6 hours of approval
• Bank transfers: typically processed within 1-3 business days

5. Bonuses and Promotions

jn99 offers various bonuses and promotional offers from time to time, including welcome bonuses, reload bonuses, free spins, and cricket-specific seasonal promotions. All bonuses are subject to specific terms and wagering requirements. By accepting any bonus, you agree to the associated conditions. Key rules that apply to all promotions include:

• Bonuses are non-transferable and may not be converted to cash without first meeting the stated wagering requirement (rollover).
• jn99 reserves the right to withdraw any bonus offer or promotion at any time without prior notice.
• Bonus abuse, including multi-accounting or exploitation of promotional terms, will result in immediate account closure.
• Free spins credited as part of a promotion must be used within the validity period stated in the specific offer terms.

6. Betting and Gaming Rules

All bets placed on the jn99 Platform are final once confirmed. Players are responsible for ensuring bet accuracy before confirmation. In the event of a technical malfunction or system error, jn99 reserves the right to void affected bets and restore affected accounts to their pre-bet balance.

Cricket Betting Specifics

Cricket betting on jn99 covers domestic and international tournaments including BPL, IPL, T20 World Cup, and ICC events. Markets include match winner, top batsman, total runs, and live in-play options. In the event of a match being abandoned, interrupted, or reduced in overs, specific void and settlement rules as defined by the applicable market rules will apply. Bangladesh Tigers and BPL matches are featured prominently given our Bangladesh-first focus.

Live Casino and Slots

Live casino games and slots are provided by third-party software providers including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Ezugi. The rules for each game are governed by the respective provider's game engine. RTP (Return to Player) information is available within each game's information panel. jn99 is not liable for interruptions caused by network connectivity issues on the player's side.

7. Responsible Gaming

jn99 is deeply committed to promoting responsible gaming among all players on the Platform. We believe that gambling should remain an enjoyable form of entertainment, not a source of financial stress. To support our players in maintaining healthy gaming habits, jn99 provides the following tools:

• Deposit limits: players may set daily, weekly, or monthly deposit caps on their account
• Time-out periods: temporary self-exclusion for 24 hours, 7 days, 30 days, or a custom period
• Permanent self-exclusion: account closure with a minimum 6-month cooling-off period upon request

If you believe that gambling is negatively affecting your life, your relationships, or your financial wellbeing, we strongly encourage you to use our self-exclusion tools or contact our support team at [email protected]. You may also explore our Responsible Gaming page for additional guidance and resources.

8. Intellectual Property

All content available on the jn99 Platform, including but not limited to logos, graphics, text, software, game interfaces, and branding materials, is the exclusive intellectual property of jn99 or its licensed providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only. Reproduction, modification, distribution, or commercial use of any content from the Platform without express written consent from jn99 is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by applicable law, jn99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform. This includes, but is not limited to, loss of funds, loss of data, loss of profits, or any interruption of service.

jn99 makes no warranties, express or implied, regarding the reliability, accuracy, or availability of the Platform. While we strive to maintain high uptime and service quality, temporary outages may occur during scheduled maintenance or due to circumstances beyond our control. We will endeavour to communicate planned downtime in advance where practicable.

10. Amendments to These Terms

jn99 reserves the right to modify, update, or replace any part of these Terms at any time and at its sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page. Where required, we may also notify you directly via the contact information associated with your account. Your continued use of the Platform after any amendment constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, your only recourse is to cease using the Platform and close your account.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising out of or in connection with these Terms or your use of the Platform shall first be addressed through our internal customer support team at [email protected]. jn99 is committed to resolving disputes fairly and promptly. In the event that a dispute cannot be resolved through internal channels, both parties agree to pursue resolution through good-faith negotiation before initiating any formal proceedings.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please reach out to our support team. We are available 24/7 to assist you. Contact us at: [email protected]. Our team typically responds within 24 hours Bangladesh Standard Time (BST, UTC+6).